01
Product R&D
Flavour innovation, formulation, texture engineering and plant-based options, developed against your brief.
1. PURPOSE OF THIS PRIVACY POLICY
This Privacy Policy issued by Oishi Manufacturing Pte Ltd (“Oishi”) is committed to protecting your privacy. It explains how we collect, use and disclose personal information provided to us in accordance with the Personal Data Protection Commission (“PDPA”), Singapore. This Privacy Policy should be read in conjunction with the Oishi Terms and Conditions.
Oishi reserves the right to amend this Privacy Policy from time to time. We will notify you of any changes to the Privacy Policy by publishing the updated Privacy Policy on our Site.
Our “Site(s)” are our websites and online applications.
2. INFORMATION WE COLLECT
Generally, the personal information we collect and store consists of your name, address (including email address) and contact details (which may include home, business and mobile phone numbers). It is possible that where a specific product or service is involved, we may collect personal information from you that relates to that particular product, class, service or event.
The information that we collect from you when you interact with us online depends on the tasks you complete on the site or product. From time to time, you may be able to interact with us anonymously or by pseudonym. However, if you choose not to provide us with certain personal information, we are unlikely to be able to provide you with the products or services that you want or to respond to your inquiry.
(a) Browsing sites and using our products/services
When you visit and browse through our site or use our products/services, we collect data for statistical and maintenance purposes that enable us to evaluate the performance of our site or products. Such general information includes:
- the number of users visiting our Site or using our products and the number of pages viewed;
- the date, time and duration of visits; and
- the path taken through our Site.
This information will not identify you and we will not combine it with any information in a manner whereby we can identify you.
(b) Applying, enquiring on a product or service, requesting information online or using “contact us”
In order to process your online application for product or service information, we need to obtain personal information from you. When completing the Enquiry Form or requesting other product or service information from us, you will need to complete an online form on this site. Our online forms will ask you to provide personal information for contact purposes, for example, your name, own address, e-mail address, telephone number (which may include home, business or mobile numbers) and purchase information. You will have the right to choose whether or not to provide additional personal information.
(c) E-mails
You can contact us by e-mail via the link on this site. You can choose whether or not to provide personal information other than your name and email address.
3. HOW WE COLLECT INFORMATION
Oishi collects personal information in a number of ways, including:
- When you request information concerning a product/service of interest to you, make other inquiries or place an order for our class, products or services;
- When you attend an event, enter a competition or participate in a promotion;
- When you register your purchase(s) so you can receive all the benefits to which your purchase(s) entitles you;
- When you enter your personal details on our websites (for example when you sign up to receive our newsletters)
- When you provide information via fax or over the telephone or in documents such as order forms;
- When you provide feedback on our products or services;
- When you engage with us by social media, such as by posting on our Facebook page;
- From third parties such as our related companies, contractors and agents;
- From sources of information which are available to the public;
- From records relating to the use of our service, product or class
Any information which is not capable of identifying you, such as the number of users visiting this site, is collected through code embedded in the pages of this site.
Other information, such as browser type, is included in a “Cookie”. Cookies are pieces of information that a website can transfer to an individual’s computer hard drive for record-keeping.
Cookies make using our Site easier by storing information about your choices on a particular website. This will enable you to take full advantage of the services offered to you. The use of cookies is an industry-standard utilized by most major websites.
Most Internet browsers are set to accept cookies. If you would prefer not to receive cookies you are able to adjust your Internet browser to disable cookies or to warn you when cookies are being used.
Oishi also gathers information from our websites or other websites. This information is put together for reporting purposes. Any characteristics which are capable of personally identifying the user are removed.
The information is gathered in order to enable us to examine Internet trends and demographics, to conduct market and statistical research, to help us to develop better products, to get to know our consumers better and to assist in improving the structure and ease of use of our websites.
This site may include hyperlinks that enable you to access a number of other websites and online applications operated by Oishi or by our related companies.
These other Oishi websites and online applications are subject to this Privacy Policy.
Where this site includes hyperlinks to third-party websites not operated by Oishi, we recommend that you read the privacy and security provisions relevant to those sites in order that you understand how those organizations will deal with your personal information. We are not responsible for the content or privacy practices of those third-party sites.
4. WHAT WE DO WITH YOUR INFORMATION
We may use your personal information to:
- identify you and to assist you in your use of our products, services and website services;
- provide the services and information relating to Oishi and its products that you require;
- administer and manage the services we provide;
- gain a better understanding of your requirements in order for us to provide you with better and more personalized information suited to your needs, including sending you personalized messages about special offers and invitations from Oishi and its partners;
- process any job application submitted by you;
- research and develop our services, and
- maintain and develop our business systems and infrastructure including testing and upgrading of these systems
5. HOW PERSONAL INFORMATION IS STORED
Oishi takes great care to protect your privacy. Any information stored in documents or on Oishi systems is protected from unauthorized access by the use of a number of security procedures including user passwords.
While we aim to use our best efforts to secure and protect your personal information held by us, we cannot guarantee the security of any such personal information that is provided or transmitted to us by you. Any such provision of information is at your own risk.
6. DISCLOSURE OF YOUR INFORMATION
Oishi may disclose your personal information to organizations outside of Oishi and those organizations may be located (and your personal information may be disclosed) overseas. These disclosures are made subject to suitable protection for privacy and confidentiality being in place. The organizations to which we would usually disclose your information include:
- A purchaser or successor entity in connection with the sale of Oishi or a related body corporate, or a business unit owned by Oishi or a related body corporate, or the sale of substantially all of the assets of Oishi or a related body corporate.
- Third-party organizations who have been retained by Oishi to assist us in providing services to you including the delivery of our services or products.
- Suppliers, agents and other third parties with whom we have commercial relationships, for business, marketing, and related purposes;
- Market research, marketing and/or telemarketing service providers;
- Our professional advisers, for example, our auditors and lawyers, as well as our insurers;
- Government, regulatory or other organizations to whom we are required to disclose your personal information by law; and
- Our related companies and product partners where we have received a product complaint or claim, for example, to our contract manufacturers, logistic service providers or other third parties in the supply chain, who may be located overseas, depending on where the relevant product or part was manufactured.
7. ACCESSING AND CORRECTING YOUR INFORMATION
Oishi takes reasonable steps to ensure that any personal information we collect, disclose and use is as up to date as possible. However, it is important that you advise us of any changes to your personal information or if there are any errors in the personal information we hold about you.
Subject to certain exceptions allowed by law, everyone who has provided personal information has the right to access that personal information.
8. MAKING A PRIVACY RELATED FEEDBACK
If you have any concerns about our handling or treatment of your personal information or if you believe that your privacy has been breached, please contact us by writing to us at the email address below, setting out the nature of your complaint. We will investigate your complaint and endeavor to provide you with our response within a reasonable time of receiving your complaint. If after receiving our response, you still consider that your privacy complaint has not been resolved, you may refer your complaint to the Personal Data Protection Commission, Singapore at http://www.pdpc.gov.sg/.
9. CONTACT INFORMATION
If you have any questions about this Privacy Policy or about how we manage and deal with personal information, please contact us at info@oishi.com.sg.
10. NEWSLETTERS, EMAIL UPDATES AND WHATSAPP MESSAGES
We send our newsletter, company and product updates, price lists and promotional messages by email or by WhatsApp only to people who have chosen to receive them. You may choose this, for example, by subscribing through a form on our Site, by ticking the WhatsApp option on a form, or by requesting our catalogue and agreeing to receive updates.
If you give us your email address or WhatsApp number for this purpose, we will use it to send you the updates you asked for. We keep a record of your details, the date and time you agreed, and the form you used, so that we can show that you gave your consent.
Messages sent by WhatsApp are carried by WhatsApp, which is operated by a third party, and WhatsApp’s own terms and privacy policy apply to them. Newsletters and updates may be sent with the help of third-party email and messaging service providers, who may handle your details on our behalf and may be located overseas, as described in section 6 above.
You can withdraw your consent at any time. Every marketing email contains an unsubscribe link. For WhatsApp, you can reply “STOP” to any message, or email us at info@oishi.com.sg. We will act on your request within a reasonable time. Withdrawing your consent will not stop us from contacting you about an order, a delivery or an enquiry you have made.
OEM & private-label manufacturer · Singapore
Your Brand. Your Product. Our Factory.
We develop, make and pack ice cream, gelato, soft serve and frozen desserts for brands that would rather grow their brand than run a factory. Halal-certified, FSSC 22000 and BRCGS certified.
5%OFF
New here? Get 5% off your first order of catalogue items.Just send us an enquiry through our website form. *T&Cs apply
MADE INSINGAPORE
HalalMUIS-standard production, certified
FSSC 22000and BRCGS
18,000 sq ftIn-house factory, Admiralty, Singapore
Since 2003Making for local and international brands
In good company.
Global and regional brands trust Oishi to make their frozen desserts.
What we make
Tell us what you want to make
Six product families. Made your way.
Developed and produced in-house to your specification: branded for retail, or unbranded in bulk for your own operation. Tap a family to see what's possible.
01Ice Cream & GelatoIce cream and gelato, each made to its own recipe and process. Tubs, mini cups and cartons from 75 ml to 6 L, in many flavours, with no-added-sugar, vegan and sorbet options.See OEM partnerships →
02Soft Serve PremixesPowder and liquid premixes in classic and premium ranges, in flavours from cheese and yoghurt to chocolate and matcha.See OEM partnerships →
03Other PremixesDry mixes for waffles and pancakes, crepes, waffle cones and gelato base, so every kitchen gets consistent results.See OEM partnerships →
04Lava CakesBake-from-frozen lava cakes in 75 and 90 g single-serve formats. Far more than chocolate: salted caramel, pistachio, peanut butter, coffee, red velvet and more. Individually branded and wrapped, or packed in bulk in unbranded trays.See OEM partnerships →
05MuffinsVanilla, chocolate and blueberry muffins in 60, 90 and 120 g sizes, plus a wholegrain recipe. Individually branded and wrapped, or packed in bulk in unbranded trays.See OEM partnerships →
06Belgian WafflesFrozen waffles in square and round formats, in original, wholesome and mochi recipes. Individually branded and wrapped, or packed in bulk in unbranded trays.See OEM partnerships →
Oishi × Nestlé Professional
Familiar Singapore favourites, MILO® and KITKAT®, reimagined as foodservice-ready lava cakes, muffins and soft serve premixes. Developed, made and packed by Oishi Manufacturing under the Artisertz brand.
OEM Partnerships
Your brand. Your product. We do the heavy lifting.
From first flavour brief to pallets on your loading bay. We handle formulation, sourcing, certification and packaging in-house so your team manages a brand, not a supply chain.
Discuss an OEM partnership See how it worksInside Oishi
See the floor, not just the certificate.
Mixing, freezing, filling, packing and cold dispatch under one roof. Tap any picture to enlarge.
In the press
Oishi in the news.
Feature · tap to read![Asia Food Journal feature page 1]()
Feature story · Asia Food Journal, July–August 2026
When the brand isn't the one making the product
Cath Isabedra on why Singapore's F&B operators are turning to specialist manufacturers, and how Oishi shifted from wholesale to an OEM and co-packing platform.
Rather than competing primarily on price, the company can leverage its strengths in product development, quality assurance, food safety, innovation, and technical expertise to become a strategic manufacturing partner. Erik van Keulen, co-owner, Oishi Manufacturing
5% off your first order
Enquire nowBecome a client
OEM project, wholesale supply or export enquiry: tell us what you have in mind and we'll point you to the right track. Enquire through this website and your first order of catalogue items is 5% off. *T&Cs apply.
Home / OEM Partnerships
OEM & Private Label
Brands you know. Made in Singapore.
We build your frozen dessert concept from the first flavour brief through to pallets on your loading bay. Halal-certified, FSSC 22000 and BRCGS certified production from our Admiralty facility.
Brands We Work With
Your name could be next to theirs.
What we make
Our OEM capabilities.
Six product families, developed and produced in-house to your specification: branded for retail, or unbranded in bulk for your own operation.
Ice Cream & Gelato
Ice cream and gelato, each made to its own recipe and process. Tubs, mini cups and cartons from 75 ml to 6 L, in many flavours, with no-added-sugar, vegan and sorbet options.
Soft Serve Premixes
Powder and liquid premixes in classic and premium ranges, in flavours from cheese and yoghurt to chocolate and matcha.
Other Premixes
Dry mixes for waffles and pancakes, crepes, waffle cones and gelato base, so every kitchen gets consistent results.
Lava Cakes
Bake-from-frozen lava cakes in 75 and 90 g single-serve formats. Far more than chocolate: salted caramel, pistachio, peanut butter, coffee, red velvet and more. Individually branded and wrapped, or packed in bulk in unbranded trays.
Muffins
Vanilla, chocolate and blueberry muffins in 60, 90 and 120 g sizes, plus a wholegrain recipe. Individually branded and wrapped, or packed in bulk in unbranded trays.
Belgian Waffles
Frozen waffles in square and round formats, in original, wholesome and mochi recipes. Individually branded and wrapped, or packed in bulk in unbranded trays.
Why OEM with Oishi
A manufacturing partner, not just a supplier.
Operators and brands are discovering that running their own dessert production no longer makes sense. We take on R&D, ingredient sourcing, food safety and packaging, so you get consistent product at scale.
- Flavour innovation, formulation and texture engineering against your brief, including plant-based options
- Stable across batches and easy for outlet teams to prepare
- Customisation at scale: tubs, sleeves, pouches and multi-SKU formats
- Deliveries across Singapore and export to markets worldwide
The OEM process
Six stages from first idea to your loading bay.
We handle formulation, sourcing, certification and packaging in-house.
02
Raw material procurement
Sourcing and QA discipline so the tenth production run tastes like the first.
03
Storage
Regulatory-compliant warehousing for raw materials and finished goods.
04
Certifications
Halal, FSSC 22000 and BRCGS requirements handled on your behalf.
05
Packaging
Design customisation, branding, sustainability options and multi-SKU formats.
06
Production & delivery
Scalable production, with delivery across Singapore and export to markets worldwide.
Certified
Delivering toSingaporeMalaysiaThailandIndonesiaBrunei
Inside our plant
Built for scale and consistency.
Bring us a flavour idea. Leave with a shippable SKU.
A 30-minute discovery call covers your category, volume expectations, certification needs and timeline. Full NDA on request.
Home / Catalogue Products
Catalogue Products
Ready-to-order frozen desserts. Supplied locally, shipped regionally.
Ice cream, gelato, soft serve and premixes, lava cakes, waffles and more, made in Singapore under the Oishi and Artisertz brands. Hotels, restaurants, cafés and caterers here get reliable local delivery in the pack sizes your kitchen needs. Importers and distributors across the region get export-ready pallets, cold-chain loading and documentation from the same facility.
Who we supply
Cruise lines, hotels and multi-unit chains.
Cruise lines
Frozen provisioning for ships, packed, quality-checked and delivered to the quayside.
Hotels
Buffet and banquet desserts.
Restaurant groups
Ready-to-serve desserts for every menu.
Fast food chains
Consistent supply across all outlets.
Distributors
Regional wholesale accounts.
Our facility→Frozen dispatch→Your outlets
What we supply
Our main ranges.
Latest products
New and noteworthy.
Our newest products for B2B supply, manufactured by Oishi Manufacturing under Artisertz, including products made with Nestlé Professional brands. Explore the latest additions below, then request a quote or download the full catalogue.
01Premium Soft Serve Premix Healthier Choice NewOur Premium Soft Serve Premix with less sugar, carrying the Healthier Choice symbol. In Vanilla and Pistachio.Enquire about the premix →
02Frozen Belgian Waffles NewBrussels waffles in 35 g, also in Mochi, and 50 g sugar waffles. Bake from frozen.Enquire about the waffles →
03New Muffin Range NewVanilla, chocolate and blueberry muffins in three sizes.Enquire about the muffins →
04Wholegrain Choco Muffin, made with MILO® NewSee-through chocolate muffin, 60 g. Ready for cafés, hotels and caterers, in individual packs or bulk cartons.Enquire about the muffin →
05Premium Chocolate Soft Serve Premix, made with MILO® NewJust add water. A rich chocolate soft serve base for single and twin-tank machines, supplied on loan or for sale.Enquire about the premix →
06Premium Soft Serve Premix, made with KITKAT® NewThe crowd-pleasing wafer-and-chocolate flavour as an easy-to-serve soft serve premix.Enquire about the premix →
07Frozen Chocolate Lava Cake, made with MILO® Coming SoonBake-from-frozen, molten-centre lava cake, 90 g. Available as individual packs and in bulk.Register your interest →
Export
From Singapore to five markets and growing.
Frozen logistics out of our Admiralty facility. We work with importers, distributors and retail partners across the region.
SingaporeMalaysiaThailandIndonesiaBrunei
- Halal-certified, FSSC 22000 and BRCGS certified production
- Temperature-controlled storage and frozen dispatch
5% off your first order
Need a quote or a catalogue?
Tell us what you need and your market, and we'll come back with pricing and availability. Enquire through this website and your first order of catalogue items is 5% off. *T&Cs apply.
From wholesale supplier to manufacturing platform.
Oishi Manufacturing was founded in Singapore in 2003 as a wholesale ice cream supplier, mainly serving hotels, restaurants and cafés. Since 2022, under Erik and Shamsa van Keulen, we have grown into an OEM and co-packing partner for established brands, while continuing to supply more than 1,700 outlets.
Our capabilities span ice cream, gelato, sorbet, soft serve premixes, crepe and waffle premixes, frozen waffles and lava cakes, all produced in our Halal-certified, FSSC 22000 and BRCGS certified facility at Food Xchange @ Admiralty.
1,700+outlets supplied
2022OEM and co-packing begins
2brands: Oishi and Artisertz
Our brands
Oishi and Artisertz.
Our core ice cream and frozen dessert range, plus private-label manufacturing for brands.
Our premium foodservice line: gelato, soft serve premixes, lava cakes, waffles and muffins, including the co-labelled range with Nestlé Professional.
Trusted by
In good company.
Milestones
Tap a milestone to read more.
Feature · tap to read![Asia Food Journal feature page 1]()
Feature story · Asia Food Journal, July–August 2026
When the brand isn't the one making the product
Cath Isabedra on why Singapore's F&B operators are turning to specialist manufacturers, and how Oishi shifted from wholesale to an OEM and co-packing platform.
Rather than competing primarily on price, the company can leverage its strengths in product development, quality assurance, food safety, innovation, and technical expertise to become a strategic manufacturing partner. Erik van Keulen, co-owner, Oishi Manufacturing
Resources
Catalogue & certification documents.
Download our product catalogue below. Halal documentation and certification copies are available on request.
Inside our Admiralty facility.
An 18,000 sq ft production and cold-chain site at Food Xchange @ Admiralty, Singapore.
Production
Mixing, freezing, filling and packing for tubs, cups, pouches and cartons.
Quality & safety
Halal, FSSC 22000 and BRCGS certified. Details below.
Cold storage & dispatch
Temperature-controlled warehousing and frozen logistics.
Quality & certifications.
Independently audited, so you can build your product on a verified foundation. Certificates are available on request.
Halal
Production to MUIS (Majlis Ugama Islam Singapura) Halal standards, with halal-certified, in-house manufacturing.
FSSC 22000 / ISO 22000
Internationally recognised food safety management system, certified by Trans Pacific Certification Board.
BRCGS Food Safety
Global food safety standard recognised by major retailers, manufacturers and food service brands. Certified by AIB International Certification Services.
Want to know more?
We're happy to arrange a call or a factory visit.
Home / FAQs
FAQsFrequently asked questions.
Quick answers on ordering, delivery, payment, certification and OEM projects. Can't find what you need? Message us and we'll help.
Ordering and delivery
When do you deliver, and what is the lead time?
We deliver Monday to Friday. Orders need a 2-day lead time, subject to stock and truck load. Place your order by 4:00 PM to be counted for that day's cut-off.
What is the delivery charge?
A delivery charge of S$25 applies to all orders.
Can I collect my order myself?
Yes. Self-collection is available Monday to Friday, 9:00 AM to 4:00 PM at our facility at 8A Admiralty Street, #05-34/35/36 Food Xchange @ Admiralty, Singapore 757437. Please arrange it with our sales team in advance by WhatsApp on +65 9180 2081.
Where do you deliver?
We deliver across Singapore with temperature-controlled frozen dispatch. We also export, and can ship to any country worldwide. We have supplied markets including Malaysia, Thailand, Indonesia and Brunei, and we work with importers and distributors on export orders. Contact us with your destination.
Who do I contact about an order?
Contact our sales team by email at sales@oishi.com.sg, or by WhatsApp on +65 9180 2081, to place orders, request quotes or coordinate deliveries.
Payment and accounts
What are your payment terms?
Advance payment applies to all orders of S$350 and below. Credit terms depend on consistent orders and a timely payment history, and are at the discretion of our Management.
How do I open a new customer account?
Use the Register Here page on this website. Business customers upload their ACRA business profile, and individuals can register too. Our team will set up your account and come back to you.
How can I get your prices?
Prices are available on request. Download the catalogue, or contact our Sales team at sales@oishi.com.sg, and tell us what you are looking for.
What is your returns policy?
In line with Singapore Food Agency regulations, we can only accept unopened products whose cold chain has not been compromised. Accepted returns are credited to your account by credit note; we do not give cash refunds. Please contact our sales team at sales@oishi.com.sg or WhatsApp +65 9180 2081 to arrange a return.
Products and certification
What do you make?
We make ice cream, gelato, sorbet, soft serve premixes, crepe and waffle premixes, frozen waffles, lava cakes and muffins, under the Oishi and Artisertz brands. Our packs range from mini cups and tubs of 75 ml to 6 L, with no-added-sugar, vegan and sorbet options.
Are your products Halal certified?
Yes. Our production is Halal-certified to MUIS (Majlis Ugama Islam Singapura) standards. Halal documentation and certification copies are available on request.
Which food safety certifications do you hold?
We are licensed by the Singapore Food Agency (SFA), the main licensing authority for every food business in Singapore. Our facility is also certified to FSSC 22000 and BRCGS Food Safety, in addition to Halal certification. Certificates are available on request.
Do you lend soft serve machines?
For our soft serve premixes, machines can be supplied on loan or for sale, depending on the arrangement. Ask our Sales team for the options that suit your outlet.
Can I try samples before ordering?
Please get in touch through the contact form and choose "Catalogue / samples", and our team will advise what is possible for your product and project.
OEM and private label
What does OEM or private label mean at Oishi?
You bring the brand and the concept. We develop the recipe, source the ingredients, make and pack the product, and handle Halal, FSSC 22000 and BRCGS requirements, so your team manages a brand and not a supply chain.
How does an OEM project start?
With a 30-minute discovery call covering your category, volume expectations, certification needs and timeline. A full NDA is available on request. Start at the Discuss an OEM partnership button on our OEM page.
What formats and customisation can you do?
Tubs, mini cups, cartons, sleeves, pouches and multi-SKU formats, with your own branding, flavour development, texture engineering and plant-based options.
What are the minimum order quantities?
Minimum quantities depend on the product, format and whether it is a catalogue item or an OEM project. Tell us what you have in mind and we will confirm the details.
Home / New customer registration
New customer registrationRegister as a new customer.
Tell us who you are and where to deliver and bill. Our team will set up your account and come back to you.
Home / Get in touch
Get in touchTell us what you're looking for.
OEM project, wholesale supply, export or something else? Send us a few details and the right person will come back to you.
5%OFF
Enquire here and get 5% off your first order.
Send us your enquiry through the form below and we will apply 5% to your first order of catalogue items. New customers only, one-time offer. *T&Cs apply
Prefer to talk?
Reach us directly, or visit our facility by appointment.
WhatsApp+65 9180 2081
Emailsales@oishi.com.sg
OrderingOrder by 4 PM for delivery Monday to Friday (2-day lead time)
Visit8A Admiralty Street
#05-34/35/36 Food Xchange @ Admiralty
Singapore 757437
#05-34/35/36 Food Xchange @ Admiralty
Singapore 757437